If the member is unable to obtain the medical information themselves and clarification is needed then obtain voluntary release for medical information that relates to the accommodation needs only (not a release of all medical information or medical information that does not relate to the disability that requires accommodation)
What is the extent of the disability?
Job demands analysis and work description to be provided to the physician or otherexperts
Medical information concerning the nature and extent of restrictions and limitations
Ensure medical information links restrictions and limitations to the accommodation of the job
Follow-up if medical information is inadequate or inaccurate
Can the employee’s own job be modified short of undue hardship?
Work and workplace redesign and re-bundling of tasks
Use of equipment, assistive devices
Alternative or flexible schedules and hours
Reassignment and other available jobs
Temporary rehabilitative assignments
Has a thorough review of other “available” positions or modified duties been conducted?
Inside the section, branch, department
Inside the whole organization
There should be an extensive examination of the workplace to see if there are possible accommodations with the least economic and emotional impact on the individual.
Has the cooperation of the employee been secured?
Information about the extent of restrictions and the nature of accommodation needed
Job modification suggestions
Voluntary written consent to release medical information (relevant for the accommodation)
Has the cooperation of the union been secured?
Union representative is proactive in putting forward possible accommodations
Assessment of the collective agreement rights
Consideration of impact on rights of others and on collective agreement
Consideration of confidentiality and privacy rights
Does the accommodation allow the worker to retain their dignity?
If not, are there other methods of accommodation available, which would better promote dignity without imposing undue hardship?
Is there a process for ongoing review of the effectiveness of accommodation?
any changes in circumstances which would impact the availability of accommodation
regular and consistent monitoring
input from employee, employer, medical professionals and union
Is there documentation of each stage of the process?
Personnel records (i.e. absenteeism record)
Information from the employee
Notes of interviews and telephone calls
Record of accommodation discussions with the union, employee and employer
Record of alternative or modified duties and positions available
Record of modified duties, alternatives considered and scope of modifications
Record of all costs, safety risks with alternatives
Record of why accommodation and alternatives were accepted or rejected